How Can We Help You?
Whether you need guidance choosing a sofa, fireplace, or chandelier, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that information to monitor your delivery status in real time.
What is your return policy?
We want you to love your purchase. If something is not the right fit for your space, please contact us within 30 days of delivery and we will walk you through the return process.
Can I exchange an item for a different style or size?
Exchanges are available for eligible items. Reach out to our team with your order number and the item you would like instead, and we will coordinate the details for you.
What materials are your sofas and desks made from?
Our furniture is crafted from a range of high-quality materials including solid hardwoods, engineered wood, premium upholstery fabrics, and top-grain leather. Specific materials are listed on each product page.
Do your fireplaces require professional installation?
Installation requirements vary by model. Many of our electric fireplaces are designed for straightforward setup, while others may benefit from professional installation. Each product listing includes detailed specifications and installation guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team replies to every inquiry within one business day so you are never left waiting.
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Quality You Can Trust
Owned and operated by Luxury Home Creations, every sofa, desk, and chandelier is selected for lasting craftsmanship.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
